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Helpful Information
Customer Responsibilities
PrimeTECH Handling Requirements
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All PrimeTECH products require a field coat.
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The product must be kept dry—preferably in the garage or some other permanent cover. The Lumber bag is not designed to keep the product completely dry. The product must be stored above ground so that air can circulate under it.
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The product must be installed over a dry sheathing or substrate. Moisture content should be 15% or below. If in doubt, use moisture meter to check.
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If the wood component of your product has knots they may bleed. If BIN has been used to seal, be sure to install with BIN side exposed to the weather. Note: Usually some knots require additional BIN before applying the top coat.
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If you see "extractive bleeding" refer to our helpful hints Tell me more about extractive bleeding on exterior wood siding.
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Inspect the color and the exposed face. If you are not happy, call us prior to installing the product as we are happy to fix the problem. Once the product is installed we are no longer responsible for aesthetic defects to the product.
PrimeTECH, Churchill Coatings Corp., PO Box 309, 2 Grafton
Common, Grafton, MA 01519
Telephone: 800-458-5775 / Fax: 508-839-9239 / Internet: www.GoPrimeTECH.com
Sales: sales@GoPrimeTECH.com / Customer
Care: customercare@GoPrimeTECH.com
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